Penzeys Reviews

Based on 207 customer reviews from our shopper community, Penzeys’s overall rating is 2.89 out of 5 stars and 54% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 55% of reviewers consider Penzeys overall a good value option, based on a rating of 2.60 from 20 votes. Most consumers are generally satisfied with Shipping & Delivery (3.0 / 20 reviews), Customer Service (3.36 / 22 reviews) and Price & Quality (3.41 / 22 reviews) Penzeys offers. The most common issue with Penzeys is around Return Policy based on a rating of 1.80.

2.9

207 Reviews

Overall Rating

5 Stars

53

4 Stars

58

3 Stars

0

2 Stars

6

1 Star

90

Good Value

2.6

Price & Quality

3.4

Shipping & Delivery

3.0

Customer Service

3.4

Return Policy

1.8

All Reviews (207)
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bluepeacock331
May 11, 2023
"Long Time customer"
Long Time customer. Sure there are customers that see nothing wrong with Mr Penzey and his ludicrous comments however there are a lot of us that are extremely offended by his words.
My recommendation is go check out The Spice House. They really have improved their site and have excellent products minus the attitude.
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Teresa.Stephens
April 07, 2023
"Companies should stay out of politics if you want to keep customers"
Never shop Penzey's. Some products insulting to 1/2 of Americans. Anti-republican rhetoric philosophy.
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ticklishdog430
March 25, 2023
"I love you"
This is the best spices money can buy. They have everything you can think of too. Every meal is gourmet when cooking with Penzeys. I lightly cover my broccoli and cheese with Penzeys sandwich sprinkle and it's the best thing I've ever tasted. The last time I used Penzeys pasta sprinkle I remember thinking the same thing THIS IS THE BEST THING I've ever tasted. My boyfriend is Russian and my grandmother happened to give me the Russian spice packet.he was very impressed by my cooking that night ;). I am not paid to write this I'm just so thankful for these good spices
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CraigLittle
March 14, 2023
"Excellent quality spices"
The difference between Penzeys spices and the ones in the grocery store is amazing. The company emails are not racist. They are not hateful. They urge inclusion and understanding. If that offends you...it's a "you" problem. Give their spices a try. And if you live near one of their stores, treat yourself to a trip.
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browncat567
March 13, 2023
"Great spices, great company"
I've been a customer of Penzey's for at least 15 years. Love love their spices, always fresh and strong, and shipping is generally quick. I love the spice blends best, and some I can't live without include Florida pepper, BBQ of the Americas, Justice, and more.

And they're trying to leave the world a better place, too, by calling out injustice where they see it. I'll continue to buy from them, and am not really interested in others who dismiss this company because of political views. More spices for me!
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beautifulbutterfly701
March 12, 2023
"WONDERFUL PRODUCTS and Great Customer Service!"
I got my order promptly and love the spices! They are fresh, I love the different combos of flavors and they have raised my food to another level- Thank you!
I am giving your products as gifts -my friends and family LOVE them!
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julianayow
March 12, 2023
"Absolutely the best herbs and spices…"
Absolutely the best herbs and spices anywhere! Fresh and reasonably priced. The few times I have run out and had to buy from the supermarket, I have regretted it as they are stale and flavorless.

And I support the First Amendment right of the company to give their support to LGBTQ people and lovers of democracy everywhere.
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angrypanda292
March 12, 2023
"Great spices"
Too bad the fake Republicans are writing worthless reviews. Spices are the best if you aren't a redneck of course
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StacyShelton
March 11, 2023
"Awesome quality, fair prices"
I am an adventurous cook and use many spices - all from Penzey. The selection and quality cannot be beat.
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crazyladybug209
March 11, 2023
"Amazing spices, inclusive values"
I order from penzeys for most all my spices and I have yet to be disappointed. I often receive free goodies with my order as part of promotions, the depth of the spices is phenomenal, and I appreciate how they are upfront about their values, and also inclusive to marginalized communities, and not just in words, but in actions
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DarrylSchmidt
March 11, 2023
"Been ordering since the early 90's"
The spices are always great and fresh. I used to go to one of their stores in Santa Monica and everyone was friendly and helpful. Phone service has always been good as well.
As for the political stuff, we are supposed to be able to voice our opinions without fear in this country. Maybe all the haters should watch Arnold Schwarzenegger's video about hate. After looking at some of the reviews, I can't help but think that they were posted by people that don't like the company's opinions rather than being about the quality of their products.
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bigpanda501
March 11, 2023
"Excellent Spices and I wished there were more companies like them!"
Have been delighted with every spice I have ordered from Penzeys. And I will always stand with them because of their political bravery. Thank you I am embracing hope!
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do.odlazze
March 11, 2023
"The best!"
So, looking at the reviews, I see a lot of 1-star ones, mostly from people who think Bill Penzey's political views somehow translates into the quality of his products. Many are filled with outright lies such as mold on the products and dirty stores. There is no truth to any of that. I would bet that they never even bought anything from Penzey's. I have shopped in-store as well as online for years and have never had one single issue with anything. The stores are clean and smell wonderful! The online shopping was fast and the products are well-packaged and fresh. As I run out of a cheaper store brand spice, I am replacing it with the Penzey's brand. Bill has been in the spice business for a long time and travels the world to get the best products he can find. His blends are so flavorful and you won't find them anywhere else. Many of his products are salt-free for those who need to watch their intake. He is passionate about food and cooking and shares recipes, both his own and from his customers.
I urge anyone reading these reviews to take the negative ones with a grain of salt (pun intended), set the politics aside and try them for yourself. I started buying the Penzey's brand way before opposing political views were a reason to leave negative reviews instead of the product itself and I will continue to buy them well into the future.
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PatTaylor
March 10, 2023
"Great products, great company"
I order on line and in store. The herbs and spices are always fresh and pricing for quality is fair
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bigfrog359
March 10, 2023
"The spices are truly excellent"
The spices are truly excellent. I won't buy peppercorns anywhere else. I also use the Justice seasoning and Sunny Spain regularly.
I usually order online and pick up in store so I don't overspend, but the staff has consistently been friendly and very helpful.
Love this store and how it smells!

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