Grace_misner98
May 31, 2026
"Fresh spices, no real complaints"
I’ve ordered from Penzeys a handful of times now, and it’s been solid overall. The spices always smell fresh when they show up, and they taste the way I expect them to each time, which I appreciate. One order did take longer than I thought it would, but it wasn’t a huge deal. It just kind of happens sometimes. I’m happy with them and will probably keep ordering.
JamesBrown_97
May 28, 2026
"Nice freebies, but I was confused at checkout"
The promos looked good at first, and I was excited about the freebies, but I couldn’t tell if they were applying correctly. Checkout got a little frustrating because I kept double-checking everything and still wasn’t sure what discount or free item I was actually getting
hello_ralph376
May 21, 2026
"A Small Lifesaver When Allergens Are on the Line"
This was helpful and gave me the allergen info I needed before diving in, which felt like a tiny moment of relief in the middle of food decision panic. Most of it was clear, though a few parts could definitely be spelled out better...
ArleneSimmons
May 10, 2026
"Took a while to get my order sorted"
They did fix my order in the end so I appreciate that, but the replies were super slow... felt like I was waiting around way too long for updates
Sean_taylor73
May 08, 2026
"Did anyone else get the wrong items?"
My order showed up with two spices I didn’t ask for, and one jar was missing altogether. I emailed them about it, but I still haven’t gotten it fixed. Am I wrong for being annoyed? It’s just frustrating when you pay for specific things and end up getting something else.
"Penzeys has a huge spice selection, maybe..."
Penzeys has a huge spice selection, maybe too huge for normal humans who aren’t spice goblins. I did find some blends I don’t usually see at regular grocery stores, which was cool, and everything I got seemed fresh and good quality.
The annoying part was trying to figure out what I actually needed. Some of the spices and blends sound weirdly similar, and the site can feel like a cluttered little maze. Not a bad experience, just not the best if you’re trying to place a quick order and move on with your life.
miguelhoran7788
April 23, 2026
"Customer service is a joke"
I emailed customer service twice and still haven’t heard back from anyone. what a joke. I wasn’t expecting miracles, just a simple reply...
MarieHibbler
April 21, 2026
"Got exactly what was promised"
The description was accurate and what showed up matched it. No surprises or overhyped claims, which is all you can really ask for when ordering something.
GloriaGivens
April 09, 2026
"The packaging could’ve been better, but everything survived"
When the package showed up, the box was noticeably dented, so I was a little worried at first that the jars inside might have been cracked or damaged. Thankfully, once I opened it up and checked everything, the jars themselves were totally fine and nothing had leaked or broken. So overall it worked out okay, but the outer packaging definitely could have been sturdier or handled a bit better during shipping.
Kyle-petrovich
March 25, 2026
"Refund process actually made me feel better"
I had a small problem with my order and ended up needing a refund, which made me a little nervous at first. I emailed them expecting it to be a hassle, but they replied quickly and didn’t give me any runaround. The money was back in my account a few days later. Since it felt so straightforward and stress-free, I’d be comfortable ordering from them again
MurielLittle_58
March 18, 2026
"Good, but the price kind of threw me off"
I mean, the product itself is good, no real complaints there. It does what it’s supposed to, and I liked it overall, but then I kept thinking about what I paid for it and it just didn’t really add up for me. Maybe if it were a bit cheaper I’d feel differently, but as it is, it feels a little too pricey for what you actually get.
"I picked up a Penzeys gift set..."
I picked up a Penzeys gift set for a friend, it was just okay. The spices themselves smelled really good, and everything was included, so no complaints there. But the box looked a little beat up when it arrived, which made it feel less special than I was hoping for as a gift. For the price, I expected it to look a bit nicer and more put together. I still gave it to my friend, but I felt a little let down because I really wanted it to feel thoughtful and polished
hello_louise286
March 09, 2026
"The spices themselves are fine, I don’t really..."
The spices themselves are fine, I don’t really have any complaints there. But every time I’d get an email or go on the site, it felt like there was some political message front and center. Half the time I was just trying to quickly reorder seasoning before dinner or while I was busy, and instead it felt like I was getting a lecture at the worst possible moment. I know some people are into that, but for me it got old fast.
BernadetteJustice_21
March 05, 2026
"Solid in-store visit"
Popped in and had a good experience. The spices were really nice, and the staff was super friendly. It was just a bit packed in there, but overall, not bad at all
laurence-Green
February 24, 2026
"Checkout was easy tbh"
I ordered a few spices from Penzeys and the checkout was smooth overall. The cart was easy to tweak, and my payment went through on the first try. Only thing was the shipping options weren’t super clear until kinda late in the process, so I had to go back once to double check. Not a huge deal tho. Got my order confirmation right away, so all good.
michael-Dodson
February 18, 2026
"Felt a Little Awkward When Everything Was Out"
I went in looking for a few specific things, but a bunch of them were out of stock. It was annoying, and I felt kind of embarrassed wandering around and then having to ask about item after item that wasn’t available.
arthursorensen4665
February 12, 2026
"My spices showed up waaay quicker than I..."
My spices showed up waaay quicker than I expected. Everything was packed just fine too. I’m really happy with how fast the shipping was, no issues at all
rebeccalangford3612
February 09, 2026
"Fits my shelf"
Nice size choices. The jars and bags make it easy to pick what works in my kitchen. Nothing weirdly huge.
kathryn1999
February 02, 2026
"Great spices, slightly painful shipping"
The spices are really good, no complaints there. The shipping, though, was pricey enough to make me wonder if they were being escorted to my door in a limousine...
alicecase7005
January 24, 2026
"Unique blends, but I guess they just weren’t for me"
I ordered a few of the unique blends from Penzeys after seeing so many people rave about them, and I kind of feel like I got caught up in the hype. Some of them smelled really nice when I opened the jars, but a couple tasted muddy or weirdly sweet when I actually tried cooking with them.
Maybe I somehow picked all the wrong ones, which feels like my luck, but they just didn’t work for the kind of meals I normally make. The jars were fine and the shipping was okay, though not especially fast or anything that made the experience feel worth it.
For what I paid, I really thought I’d be using them all the time, but now they’re mostly just sitting in my cabinet making me feel like I wasted money. I wanted to like them more, but I probably won’t order again anytime soon.